frequently asked questions
Website Hosting
Where is my website actually stored?
When working with us to develop your website presence, we will create an environment for your site on our virtual server. Our web servers are provided by Hosting.com.
Will I have support?
522 Productions, LLC provides support to our customers when we develop custom websites and applications. After implementation, we then provide support details based on the client's needs.
Is the hosting reliable and secure?
Our web servers are provided by Hosting.com and more information on their technology solutions can be found here.
E-Commerce
Is a merchant account included with the shopping cart?
No. In order to use the shopping cart, you need to secure your own merchant account. When we develop sites for our clients, we recommend using CDG Commerce to setup your gateway and merchant account.
In order to implement e-commerce, what do I need?
To enable e-commerce on your website, you will need to work with us and obtain the shopping cart, gateway and merchant account.
Video Hosting
Where do I login to access my video content and reporting?
Log in using the following url: http://411.522productions.com
Can I upload my own content?
Yes, log in to your account and upload your very own video content using the Content Management panel.
